Three pricing tracks for three operating models — same flat percentages whether the haul is domestic (Tema → Kumasi) or cross-border (Tema → Bamako). Commission is shown on every booking record. FX is captured at award. Live GPS tracking and source-currency settlement included on every tier.
Marketplace
Standard freight
7%
of booking value · paid by shipper
The default for cross-border bookings sourced through the open marketplace. Verified carrier offers, digital haulage agreement, POD-gated settlement.
Verified carrier matching
Digital haulage agreement
POD-gated carrier payout
Source-currency settlement
Most common
Backhaul
Return-load matching
8–10%
of booking value · the loop premium
Higher capture for the leg the platform was built to fix. The carrier earns more than they would running empty; the shipper pays a fair rate for capacity that would otherwise have been lost to the road.
Lane-aware backhaul matching
Return-leg pricing transparency
Multi-leg relay support
Shared FX snapshot per relay
Enterprise
Managed shipper
3–6% + ops fee
negotiated · for high-volume programmes
Lower commission for shippers who commit to volume. Includes a dedicated ops contact, monthly statement, and bulk load posting via API once the pilot stabilises.
Dedicated ops contact
Monthly invoice + reconciliation
Bulk load posting (post-pilot API)
Procurement-friendly contract
What the commission pays for
A working marketplace, not a directory.
Verification, matching, dispute mediation, settlement, and platform reliability are the operational cost of being able to ship cross-border without chasing brokers on WhatsApp.
Verification at onboarding
Operating licence, truck inspection, driver licence — checked by ops before any organisation can transact. Documents versioned and access-controlled.
Marketplace + matching
Lane-aware load posting, carrier search, offer collection, and the backhaul-matching engine that surfaces return cargo by lane and date.
Booking + live GPS tracking
Digital haulage agreement, three-tap milestone updates, photo + geotag + timestamp POD, and live GPS pings every 30 seconds while the trip is active — same tracking pattern Uber and Bolt give vehicle owners. Audit trail on every status change.
Settlement + dispute mediation
Collection from shippers, payout to carriers, FX snapshot, and operator-mediated dispute resolution when a delivery is contested.
Settlement & payments
On the rails operators already use.
We don't ask shippers or carriers to learn a new wallet. Hauloop collects and disburses on the providers your finance team is already reconciled against.
Ghana
MojoPay
Mobile money on MTN, AirtelTigo, and Vodafone, plus card payments via redirect (Visa & Mastercard). Hauloop collects from shippers and disburses to carriers on the same rail. Webhook-verified status.
Cards, bank transfers, and mobile money where the operator supports it. Carrier payouts in NGN and XOF where the destination bank network covers the carrier.
Cards (Visa · Mastercard · Verve)
Bank transfer collection across the corridor
NGN · XOF carrier payouts
Pricing FAQ
The questions every shipper and carrier asks.
When does the shipper pay?
On award. The booking creates a payment record at the time of confirmation; collection happens immediately on the chosen rail (MojoPay in Ghana, Paystack elsewhere).
When does the carrier get paid?
After the shipper confirms POD. The carrier sees the payout amount in their currency at the time of award (FX snapshot is locked then), and the funds release on the carrier rail when the shipper accepts the proof.
Is there an escrow?
Not in the MVP. Funds are collected on award and held by the platform until POD is confirmed, then disbursed. A formal escrow product (with insurance underwriting) is on the roadmap for the high-value enterprise track.
What about FX between GHS, XOF, and NGN?
We snapshot the FX rate at the moment of award and pin it to the booking record. The shipper pays in their currency, the carrier is paid in theirs, and neither side eats unexplained FX volatility between award and POD.
What if the shipper refuses to confirm POD?
Disputes are routed through Hauloop ops. Photos, geotags, milestones, and the haulage agreement are pulled into a dispute record. Resolution timelines are tracked; the carrier is not stranded indefinitely.
Is the commission applied before or after VAT and other charges?
Commission is applied to the freight component of the booking only — not on VAT, customs duties, advance fuel, or insurance. Every booking record breaks this out line by line.